Frontier Communications (NASDAQ: FTR) recently announced that 2012 network enhancements and capital investments for its operations in Pennsylvania totaled more than $25.5 million. Frontier offers broadband, digital phone service, satellite television service, Frontier satellite broadband, FTR Energy Services, customer premises equipment (telephone systems, support for commercial businesses and e-911 applications), Ethernet, Dedicated Internet Access, data center services, and web security/data back-up through the Frontier Secure suite of services.
“We’re proud of our commitment to Pennsylvania,” said Paul Quick, Vice President and General Manager of Frontier’s Pennsylvania operations. “In 2012, we made significant investments to deliver faster broadband speeds to more than 40 percent of our customer base. We aggressively deployed new equipment and augmented devices in 100+ network locations, enabling us to offer scalable and flexible network solutions to our business customers and faster, more reliable broadband speeds to residential customers.”
For business customers, the company’s capital expenditures focused on increasing the availability of advanced high-capacity services such as Metro-Ethernet, providing speeds of 1 Gbps or higher. Frontier’s network also delivers Dedicated Internet Access, an IP-VPN service that rides over an MPLS network, and point-to-point services. “Businesses are looking for solutions that differentiate them from their competitors and that also give them a competitive advantage. Frontier specializes in designing converged networks that enable businesses to use a single network to carry voice, video and data services and which may allow them to disconnect other networks and reduce costs,” added Quick. “Healthcare, education, manufacturing, banking, tourism and entertainment are among the sectors that can realize immediate benefits from the simplicity and scalability of Frontier Ethernet and other advanced solutions.”
For residential customers, Quick said that Frontier increased bandwidth and network capacity. “We have made broadband services available to 99.9 percent of our Pennsylvania customers. Our investments in 2012 allowed us to deploy next-generation technology, offering speeds up to 25 Mbps download/2 Mbps upload. We can also now provide enhanced broadband services to customers who reside further from our central offices,” noted Quick. “Our residential customers can get the speeds they need to stream high-definition videos, run multiple devices, do online gaming and surf the net without lag.”
Quick commented on the company’s philosophy, noting “Frontier’s core values are to put the customer first and to be locally engaged in the communities we serve. Each of our Pennsylvania market areas is led by a General Manager responsible for the overall customer experience. All Frontier services are installed and maintained by the company’s 100 percent U.S.-based work force, and more than 575 employees serve customers throughout Pennsylvania. We’re proud of our commitment to the Keystone State and very excited to highlight the benefits of recent network enhancements and capital investments.”