DALLAS TWP. — Frontier Communications Thursday informed 28 employees at its Back Mountain office they were being laid off June 30 as part of a company-wide effort to consolidate workloads for efficiency purposes.
The employees were notified in group meetings Thursday morning, said Paul Quick, vice president and general manager of Frontier’s Pennsylvania operations. He said he made it clear to the staffers, most of whom worked as service and repair coordinators and in customer service, the decisions were not indicative of their abilities.
“This is not an issue related to performance,” Quick said. “This is related to efforts to consolidate and improve efficiency.” The company employs 250 at its Dallas Township office.
The employees will be offered outplacement service assistance and severance packages based on time of service. The work that these employees did is being distributed to Frontier Communications workers across several East Coast offices.
Frontier Communications consolidated its local operations last year by closing its downtown Wilkes-Barre location and relocating 110 employees to its Back Mountain office.
For 11 years it had leased six floors inside the Wilkes-Barre Center building. When it first moved in, the entity was known as Commonwealth Telephone Enterprises Inc.
In 2005 the company employed 400 in downtown Wilkes-Barre but two years later Stamford, Conn.-based Frontier purchased Commonwealth for $1.16 billion.
Frontier offers broadband, voice, satellite video, wireless Internet data access and more communications offerings in 27 states. The company has about 14,500 employees nationwide.