From functionality to decorativeness, from kitchen cabinetry to bathroom sinks and from wood finishes to metal knobs, the variety of choices available at Top Value Kitchens in Shavertown is vast. One could easily get lost amongst the multiple displays in the showroom.
There’s no need to be overwhelmed with the options and decision-making, however, as the shop specializes in the designing process, according to owner Robert Nause. One way Nause believes the business is different from others like it is “we’re usually better at design.”
The business’ website, topvaluekitchens.com, explains, “We cater to the consumer who is looking for a fresh perspective combined with exceptional design expertise and product selection.”
Nause said when a customer comes into the business, he or she first receives a tour of the shop and helpful information about cabinet construction. The staff exchanges ideas with the consumers regarding what they are looking for and how to best use the space they have available in their homes or offices. Once the customer settles on the design and color scheme, he or she will move on to choosing accessories.
“The overall experience from start to finish should be relaxed, informational and satisfying,” Nause said, adding that employees even try to exceed those expectations.
Nause’s favorite part of the job is “transforming a bad-looking set of kitchen cabinets into a beautiful functioning kitchen, with the consumer being ecstatic with the results,” he said. “And we get that compliment a lot.”
The business was established in 1990 and Nause purchased it about seven years later, considering it a good investment in something he could do well. He now employs three additional designers who collaborate on project ideas, two full-time cabinet installers and two part-time staff members.
Top Value Kitchens is also involved in several business and community organizations and events, such as the Builders Industry Association, Builders Network, Back Mountain Chamber of Commerce and Wilkes-Barre Chamber of Commerce.
Nause described the business as family-oriented, having good products, design and installation, offering various price points and first class up–to-date showing.
He said the shop’s reputation, however, is what keeps new customers coming in.
“We enjoy an excellent reputation,” he said. “Many customers who come here are referred by someone else.”