Thursday, July 10, 2014

Frontier renews focus on hiring long-term jobless

February 03. 2014 11:16PM

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Frontier Communications Corp. is renewing its focus on hiring the long-term unemployed, due to an issue President Obama highlighted in his State of the Union address last week.

Frontier Chairman and CEO Maggie Wilderotter said the corporation would join other companies across the country in the effort, the company announced on Monday. Wilderotter was among executives who were at the White House on Friday for a meeting hosted by the president.

“In all of our hiring practices, Frontier has always been an equal-opportunity employer,” said Paul Quick, senior vice president and general manager in the local Dallas office. “We’re always looking for the best talent.”

“Frontier is committed to adopting and building upon best practices that will expedite the return to the workforce of those who have been unemployed for a year or more,” Wilderotter stated in a company news release.

Those best practices include public-private partnerships to retrain workers and earmark jobs for those out of work for a long period of time, and internships to give potential workers on-the-job experience, she said.

Quick said the company, which offers broadband, voice, satellite video, wireless Internet data access and data security for residential customers and businesses, increased its work-at-home sales and service employees by 10 people last fall. He wasn’t sure if any were long-term unemployed; but, “If any long-term unemployed applied and were a good fit, we hired them.”

He said the company advertised the customer-service positions, some of whom work at home, and held a job fair and announced the openings at local chambers of commerce.

“That’s not only the way we work in Pennsylvania, but across 27 states,” Quick said.

The company announces job openings with colleges and universities, sends notices to Pa. Career Link and posts open positions on its website.

Quick said the company also is proud of its record in hiring military veterans and reservists. He said 11 percent of Frontier employees are veterans and reservists.

“That’s walking the talk,” Quick said.

Patricia Amendola, a spokeswoman in Frontier’s local office, said the company draws 100 percent of its employees from a U.S.-based workforce. About 500 of the company’s 13,900 employees work in Pennsylvania, and about 350 of those work in Northeastern Pennsylvania in various roles.

Amendola said Frontier invested $25.5 million in Pennsylvania in 2012.

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