Furor over the news of the despicable phone-hacking incidents at Rupert Murdoch’s News of the World, in Great Britain, is likely to carry over to suspicions by the public all over the world that journalists lie, cheat, take payoffs, make payoffs and slant news coverage to create headlines and sell newspapers.

Say it ain’t so, Joe, to borrow the baseball lament about Shoeless Joe Jackson’s involvement in the Black Sox scandal in 1919.

It ain’t so.

Every profession has its rogues, some likable and some despicable. Those in charge of Murdoch’s paper and at the highest level of his company are ultimately responsible for reprehensible behavior such as this.

The chief executive of Murdoch’s News International and former editor of News of the World, Rebekah Brooks, resigned on Friday, and Murdoch issued an apology. Both actions were abrupt departures from Murdoch’s stance all week long: that the paper’s transgressions of moral and ethical behavior had been minor. Later in the day, Les Hinton, publisher of The Wall Street Journal and chairman of Dow Jones, resigned. Hinton had preceded Brooks as head of News International and had the job when the hacking took place.

“We are sorry for the serious wrongdoing that occurred. We are deeply sorry for the hurt suffered by the individuals affected. We regret not acting faster to sort things out,” Murdoch said.

His statement will be in Britain’s newspapers in ads today.

He also said he would take “further concrete steps to resolve these issues and make amends for the damage they have caused.”

While the apology was better late than never, it came too late to salvage Murdoch’s credibility and reputation. Before this happened it would have been possible to argue, love him or hate him, that he has had a notable career — taking risks, confronting controversy and building and retooling media businesses that many have abandoned as dead.

That’s all changed.

At this point, it is difficult to know what he knew and when he knew it regarding the shoddy practices of his reporters and editors, but one thing is certain. A chief executive of any company sets the tone, and whether or not he knows all the details of actions by his company’s employees day in and day out is inconsequential. The executive has to take ultimate responsibility for the actions of those in the company.

Murdoch set a tone that made actions such as those at the News of the World acceptable.

Early in my career in media and journalism, I had the good fortune to work for two men who ran a publicly held company of newspapers and radio and television stations. The business grew to become a Fortune 500 company and left a legacy as one of the most successful media companies ever. Ultimately, it was sold to Disney and broken up into smaller units, many of which were sold.

The company was noted for its decentralized management style. If you were the chief operating officer of any of the newspapers or broadcast units you made virtually all decisions locally. There was no set of rules or a book describing acceptable journalism or business practices. You took your lead from the top two men, who led by example.

Those who succeeded best had an intuition about how to behave based on the good example of ethical and moral behavior of the company’s top leaders.

They set the tone and were able to do it subtly but forcefully.

Murdoch did not do that. His reputation and most likely his conscience will pay a heavy price.

About the Author

Richard L. Connor is Editor and Publisher of the Times Leader and president of Wilkes-Barre Publishing Company.

Richard L. Connor is Editor and Publisher of The Times Leader. Mr. Connor’s career in the newspaper business spans nearly 40 years in four states and in a variety of positions including editor, publisher and owner.

In June of 2006, Mr. Connor formed The Wilkes-Barre Publishing Company, purchased The Times Leader and returned to the post he previously held from 1978 to 1986.

He has worked for several media companies, including 25 years as an executive with Capital Cities Communications, later Cap Cities/ABC and then the Walt Disney Company. During that time he served for over 10 years as President and Publisher of The Fort Worth Star-Telegram in Fort Worth, TX.

His work to have his newspapers not only serve the community as a voice of needed change but also to build bridges among its leaders and diverse forces has been recognized constantly for its unique brand of media leadership. He has won numerous awards as a columnist and for his editorials and has received a number of awards for his newspaper and community leadership and achievement. He has served on numerous community and industry boards, including two times as a member of the Pulitzer Prize Nominating Committee.

He resides in the Back Mountain with his wife, Deborah, and daughter, Meredith. Mr. Connor also has two adult children.

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