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In response to some recent, high-profile issues with 911 services, the Luzerne County Council initiated an inquiry committee to investigate.
In February the committee hosted a public inquiry session with county 911 leadership, personally toured the 911 dispatch center and pored over much data in the process. The committee has found that the successes of county 911 far outweigh the shortcomings. However, it is the shortcomings that we aim to address in the coming weeks.
On Thursday, the committee issued a brief survey to get suggestions for improvement from area EMS workers, 911 telecommunicators and local officials throughout the county. All of these stakeholders are invited to the input session to be held at the courthouse at 5 p.m. March 25. The committee will first hear a report on county 911 EMS from the state Department of Health. At 6 p.m., it will hear from local stakeholders. The public is welcome to attend both meetings.
The purpose of the 911 inquiry committee is strictly to hear constructive ideas from across the county. It is the experts, both paid and volunteer, who serve the citizens in the townships, boroughs, cities, and our 911 center who are the true problem solvers. We ask them for maximum participation in both the survey and at the session to help us put the best policy in place for the residents of Luzerne County.
The committee will dissolve on April 14 after it presents its findings and recommendations to the entire county council at the public meeting.
People can access general information and public awareness updates about Luzerne County 911 at its website: www.luzernecounty911.com.
Harry Haas
Chairman
911 Inquiry Committee
Luzerne County Council